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a user says he couldn't login.his account isn't locked,not
expired,no network issues.what will you do?
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Answer Posted / s.m.feroz ahmed
Hi,
Check whether Disp+Process is running by going to command
promt /Usr/sap/mms/sys/exe/run path and type dpmon and
check whether application server is active .First check at
OS level and then at application level.As you have
mentioned your account is not locked but ,If someone else
tries to access your account with unsuccessful logon under
your absence there will be minimum 8 hits for unsucessful
logon and at 9th unsuccessful logon the account
automatically gets locked out without your knowledge.
Usually unsuccessful login attempts will lead to account
lockout or if the application server is down you will not
be able to login into application server.
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