Explain in detail the returns process after goods are
returned i.e what will happen to returned goods and how
will be the document flow? What are the special movement
types involved in returns Process?Please reply asap...
Urgent!!!! Waiting for your response eagerly... Thanks in
advance
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Answer Posted / subha
In returns you have 2 types one is consigment returns which
takes place in special goods and the other is stock return
from the customer location
consignment return
The order type over here is kr and item category is KRN
Schdule line is do and moment type is 364 . Here you have
pricing and billing but not picking
The second is stock returns from the customer point of view
the dleiver type is RL ( RETURN GOODS) and movment type is 654.
Once the customer had returned delivery on account of
appropiagte reason mutally agreed to both the company and
customer then we need reverse pgi with vlo2n and issue
credit invoice to the custopmer if the goods are accepted
and raise a sales order with re as the order type stating
the resons for returns and send it to the mm or wm dept
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