tell me about what is mean call centre
Answer Posted / goutham
A call center is a centralized office for receiving and transmitting calls or queries from customers through telephones or mails or faxes etc..
It is maintained by a company in-order to process the queries of customers regarding any products or services..
call center varieties
Contact centre – Supports interaction with customers over a variety of media, including but not necessarily limited to telephony, e-mail and internet chat.
Inbound call centre - Exclusively or predominantly handles inbound calls (calls initiated by the customer).
Outbound call centre - One in which call centre agents make outbound calls to customers or sales leads.
Is This Answer Correct ? | 5 Yes | 0 No |
Post New Answer View All Answers
General Topic
which is the memorable in ur life?
Why you left your previous company or why you want top leave your current company.
What's the difference between efficiency and productivity?
Why do you want to be a trainer?
What you would like to wear traditional or western ?
WCT tax alos applicable on painter the total amount of work Rs.35000/- only
why you are opting BPO jobs if you having a degree of MSc?
How can you say "Time Is Money"
can any 1 say how much % is eligible for wipro bpo?
What factors do you need to take care of while creating a customer newsletter?
What you will do if u will become a millionaire?
Will you be happy to re-locate, if required?
What do you consider as an important aspect of a successful call center?
How the analysis of departed customer help your organization?