what is the diff b\w call center and BPO
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Answer Posted / prem
am a fresher .. so no idea
| Is This Answer Correct ? | 17 Yes | 23 No |
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7. Performs the services right first time
Are you able to work with multiple phone lines?
Why do you consider yourself suitable for administration position?
What’s your area of opportunity?
If you were given a chance to talk to the president what would you like to ask and why?
Give me full details of about yourself
How do you tackle a customer ? Explain from your experience and what have learnt from that ?
Do you know the online tools for excellent customer service?
What are your strengths and weaknesses? Give an example of this behaviour
Are you ambitious?
Explain how to tackle the customer language barrier that exists in between?
who or what in your life would you say influenced you most with regard to your career objectives?
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done
what u know about genpact.
Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.
