In a sales order there are 10 line items and the customer
wants to cancel 1 item how u do that.

Answer Posted / subha

HI Madhvan

That is where we create a credit note and see that the
the copmany payes back the amount to the customer and the
same is mentioned in the g/l but then there should be a
vild reason for cancellation of the material ands must go
along with the SLA with customer

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Hi Team, this question is related to 3rd party. customer is given order for 20 materials and vendor delivered to customer only 10 material . As per my knowledge vendor invoice will be for 10 material and customer invoice will be for 10 material but my question is how billing quantity will change in sales order against which we have need to create customer invoice for 10 material only. what configuration we need to do for update sales order quantity for order related billing for customer. how vendor will deliver rest 10 material to close this order? could you please share your input with screen shot. Thanks in Advance.

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