I have question to ask about the Call center management,

Q Team leader Role and Responsibilities in inbound Call center,
and What will be the Primary part of that ?
Q What is the Role and Responsibilities in Company As
operation Manager

Answer Posted / hashimkmh

The Role and responsibility of an operational manager are
Planning the business activities, organising and
coordinating the manpower and the all activities of the
company towars the achievemnt of the ultimate goal.

Is This Answer Correct ?    11 Yes 1 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

What part of BPO do you like and dislike?

3006


speak about mumbai for 5 min

3450


SUPPOSSED IF IAM A FRESHER, THEN WHAT SHOULD I ANSWER TO INTERVIEWER. IF HE ASKED "DO YOU HAVE ANY EXPERIENCE"

1921


What are the responsibilities of administrative officer in some educational institutions

1482


what u know about genpact.

2143






Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)

1597


Share your thought about downfall of US economy.

2072


What makes you stay here for longer years?

1582


How will you manage agents who are more tenured in the organisation and are elder to you ?

1711


What is technical voice process job in BPO? Please give answer in details. What type of work i have to do?

1817


provide example where initiated and followed up on a project until its completion ?

1740


What is your edge among others who are applying here?

1765


How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?

1370


Give me a instance when a customer appreciate your service.

2155


u having experience of more than 2 yeras in marketing so why u want to join bpo?

2000