Waht is call centre or what do you understand by a call
centre?
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Answer Posted / pankaj
Call centre is a modern industry, it is a business
organization, which earn the moey and provide the job
opprtunity. It is the leading industry in the world. It is
a mediter between customer and a campay. The empolyee of
the campay receives the call from out side or receive the
call from customer.
Call centre provide good job opportunity for fresher.
The atmospere of the campany is very good. In these type of
MNC, the empolyee are treated as same. There is no
unequality between workers/ or empolyees. The work culture
is very good.There is western work culture in the call
centre.
There are two type of call centre One is Domestic and
Second one is International.
INBOUND CALL we receive the call from customer and
solved the queries. It is a customer care department.
OUTBOUND CALL are those, the Empoyee call or contact the
customer and provide the infromation about campay's new
products and sale the products, earn the money.
AND third one is BLENDED.IT is a combination of both,
that is INBOUND & OUTBOUND>
| Is This Answer Correct ? | 17 Yes | 1 No |
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Hey frens! I want to work in call centre as fresher; as such these days I could not find any advertisement for international call centre and I am planning to go through the guides of consultant. Would it do?
Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.
I am Nishkam, i am trying for DELL BPO, Is there anyone who had the expiriance with them.....pls let me know how to clear their interview session? how much phases they have?
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please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks
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