wer u will get ticket and how many ticket did u solve solve
that tiket
Answer Posted / sri..
Normally in support projects we get some issues which were
raised by end users. These issues will be routed from(1)
Help desk to the concerned consultants email ID or (2)
through some tools ( like Solution Manager or Lotus Notes
etc) where in based on the issue's content , it will be
assigned to that particular consultant.
Each client has his own tickets maintaining proceedure.
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Hi Could any one please explain various business scenarios handled in sap.THis was the question i was asked in the interview i explained to an extent but he is not satisfied. Secondly if a person is terminated what will happen to data how long it will be maintained in the master data? Thirdly if a person is in contract is made to permanent what are the transactions carried out? If a person is terminated whether his data is deleted immediately. How long his data will be stored in the database whether it is permanently deleted or not? Pls answer for these questions asap. Thanks Priya
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