Answer Posted / call center
internet is a all imformation search for that
| Is This Answer Correct ? | 4 Yes | 4 No |
Post New Answer View All Answers
Why you left your previous company or why you want top leave your current company.
Why Accenture? What do you know about Accenture?
Do you know the online tools for excellent customer service?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
what is the key aspect that helps improve customer service?
What is your favorite color? : bpo
How is AHT Calculated
What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?
Why do you want to become a Quality Analysist and what will be your profile in this position?
Ar caller aptitude questions
What according to you,is the most important requisite of a call centre executive?
Which place most you like and why?
What is onshore outsourcing?
relate ur course to data analyst job...my course is BS Management..
2. The physical facilities are visually appealing
