what is inbound and outbound
Answer Posted / swetha
INBOUND:
Inbound means we have to solve the problem of the customer
regarding the companys product which is already selled.
Eg:customer care jobs
OUTBOUND:
Outbound means we have to sell the companys product by
convincing the customer Eg:Bpo jobs
Is This Answer Correct ? | 1 Yes | 0 No |
Post New Answer View All Answers
Im a B.Tech fresher, I have very less marks, Im applying for Tech Support job in call center, how to convince interviewer that I will stick to the job, and not leave the company if i get a SW job?
Mention the types of call center and what is the difference between them?
Are you willing to work for long hours, if the project demands that from you?
I want recent question papers. Now am preparing for BPO interview. please send the papers..
what are you planning on your next b'day/what have you planned on your next b'day ..??
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
abdul, you have technical background but why do you want to come in BPO & for non- technical process?
What was your Service Level Agreement ( SLA) Ratio :-
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
How you would be an asset to this organization?
please let me know about the versant round...
Why Accenture? What do you know about Accenture?
What are your Strengths & What are your Weaknesses ?
what are the advantages of crm ?
what is the call center