Answer Posted / roshan
delegation of one or more IT enable the business process to
third party called bpo
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why you want this job (specially when you go for first interview and changing the industries)
where you wand to go in your weekend
HOW MUCH YOU WHERE GETTING THERE|?
What steps will you take to deal with an unsatisfied customer?
What do you mean by interview?
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
What is bpo sector? : bpo
How the analysis of departed customer help your organization?
For customers, proactive engagement do you know the ways to create it?
Do you know the common risk associated with bpo’s and how will you cope with them? : bpo
What are the job activities you have to maintain in bpo? : bpo
Speak about "The impact of coffee in our daily life"
what is genpact
How can you improve customer service without spending any money?
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
