How will you manage your KPI's?
How will you deal with a customer who calls you and starts
yelling at you?

Answer Posted / urvi

i will deal with customer by starting warm up. then start to
telling about company.

Is This Answer Correct ?    4 Yes 6 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

tell me when about a time when your common sense paid off for you?

2468


What is the difference between KRA & KPI

1861


What was your biggest mistake?

2387


If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?

1090


describe a person

1965






WHAT IS YOU CAREER OBJECTIVE?

2175


How to tackle the customer language barrier that exists in between?

865


Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

947


when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....

2137


is maths required for getting job in call centres

1551


HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance

1775


How to sell a pen in Hindi

3315


hello im bartek, who wants to be my girlfriend.?

1918


how did you calibrate your new year

1479


hi....... i am a physiotherapist n i want to join bpo nif they ask me y u want 2 join bpo .sendme ur answer

2098