Answer Posted / hilarion

“BPO or Business Process Outsourcing is common among big
companies nowadays. Basically it’s about linking of two
companies in which the other company serves as the provider
and the other one is the client. One example is a call
center company that provides customer service to the
customers of their client.”
For example, Sayks is a call center that handles customer
care for Kodyak company. In other words, when the customers
dial the Kodyak Customer care phone number, the Sayks
employees are the ones handling the calls.

I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -

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