What is the difference between Incident and Defect.
Anybody can answer it. Thanks in advance.
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Answer Posted / swapna
when a work product is delivered to a customer and during
the maintenance pillar if any thing is found wrong that is
registered as an incident
When a work product is delivereda nd during the test phase
if any part goes wrong then it is a defect
| Is This Answer Correct ? | 7 Yes | 19 No |
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