wat is customer service is according to you is?how good u
can satisfy your customer?wat makes u to be a good customer
care exceutive?
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Answer Posted / mohan kathe
There are many definitions to customer service. But
according to me, it is A SERVICE which we provide to the
customer to ensure CUSTOMER SATISFACTION. It is basically
solving customer queries.
Besides punctuality and discipline, I believe that a good
customer care executive needs three most important qualities.
GOOD COMMUNICATION SKILL
GOOD LISTENING COMPREHENSION
GOOD PRODUCT KNOWLEDGE
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