A customer experiences right now a dramatic decline in
performance, what will you do?
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Answer Posted / srikanth
Check the logon groups to see if there ia a heavy load on
any particular server. If it is, then have the users to
logoff and login again using someother instance. Check for
sm12 locks. See if there are some exclusive locks on any
particular table. sometimes it may happen that a particular
table may be accessed by some user and others are trying to
access it and waiting for it.
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