hai my name is khan,as i am fresher to this field that is
call centre,i want you to help me out in giving my self
introduction in brief as how a fresher gives.........
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Answer Posted / shesh nath prasad
But first, think today what you want to say and practice.
Remember, if you hesitate about yourself, your interviewers
will doubt whether you fit their bill of requirements.
After all, if you don't know about you, who does?
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Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?
Give me an example scenario of a poor customer service and what would you do differently?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)
HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.
How to deal with the customer having a language barrier?
Tell me something about your on-the-job training?
What is your biggest achievement? Can you give me an example of ?
What is the difference between kpo and bpo? : bpo
Please read these words carefully see c sansaar customer university these words used for see mti problem of candidate
How can you create new opportunities for customers proactive engagement?
in wat manner we shud describe a topic,i wanna know the well mannered step by step answer,plz any one help me outa this
what is active directory?
Please outline and describe your current targets and KPIs How do you ensure you achieve these?
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
