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Answer Posted / bhargav
A call center is a centralized office of a company that
answers incoming calls or makes outgoing calls to the
customers. They can handle considerable volume of calls at
the same time and can also log calls. using a variety of
technologies including computer automation, call centers
connect the customer and the organization to meet the
cstomer needs in real time
| Is This Answer Correct ? | 9 Yes | 4 No |
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hello plz tell me how prepare call center int.
IF U GET A CHANCE TO MEET UR FAVOURITE STAR HOW WOULD U LIKE TO SPEND A DAY AND NIGHT WITH HIM/HER?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
Describe a situation in which you inspired trust and respect in your team.
How can you resolve the problem to customer’s satisfaction?
Why companies outsource? : bpo
What was your biggest mistake?
What is the difference between the shore and off-shore outsourcing? : bpo
generally, now a days all call center and IT companies are asking us to speak or talk on some topics?
what is the job description of us it recruiter?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
i want m commerce and e commerce topic
How do you handle constructive criticism?
Why do you think you will do well in this job? : bpo
what is genpact
