can anyone gave me a sample phone conversation between
agent and customer... a complainant customer pls...
Answer Posted / nihar mohire
you have to give information within 3seconds.
you have to registered the customer's coplainment
very quickly.
Is This Answer Correct ? | 30 Yes | 33 No |
Post New Answer View All Answers
10. Employees tell you exactly when services will be performed
describe one of your memorable day? how is education useful for any body?
Why do you want to leave the organisation?
How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)
Tell me something about your college and your course why do you choose that?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
Hey frens! I want to work in call centre as fresher; as such these days I could not find any advertisement for international call centre and I am planning to go through the guides of consultant. Would it do?
What is the biggest challenge you have faced in work in the past 12 months?
Describe the assessment room ? What did u heard or watched recently?
speak something about railways?
tell about tirupathi
How to deal with the difficult customer?
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
Tell me about Job responsibilities
How to deal with customers who deny paying for service/product?