Answer Posted / eshwar

well, according to me a domestic call center doesnt need
fluent english speaking skills as much as a international
one demanda, more over international one deals with not one
country but many others .. so fluency demanding factor is
much more than required in intrnl calcntr than the domestic
one..

list three of your most important accomlishment

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Do you like multi-tasking or you prefer to tackle one problem at a time?

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How the analysis of departed customer help your organization?

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What is backend?

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you have a stability issue hr people told me ?than what should I tell them?

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Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?

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Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

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tell me when about a time when your common sense paid off for you?

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Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.

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I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?

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How to deal with customers who deny paying for service/product?

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Dear sir, I wish to establish a communication tower of any mobile company on a land area of 10000 sq feet in Sec-11 Indira Nagar, near Munshi Pulia, Lucknow. Please contact Usha Arora or Shalini Arora on 09889732922.

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What all rounds do we have to face in dell(bpo)??

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how you spend your yestarday

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Where have you worked before? : bpo

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