Interested to Buy Any Domain ? << Click Here >> for more details...
Answer Posted / gayathri
First listen carefully to the situation, make notes of the
details u may need them later. Even if it was your colleuges
fault you apologise on their behalf for what has happened.
Comprehend to the situation,make the customer understand
what exactly went wrong and ensure that ur facts and details
are correct.And assure to the customer that you will take
care of the issue and give him a solution i.e tell him your
next step of actions in order to resolve his issue and give
him a date as to by when will it be resolved. Also after you
have resolved it kindly follow it up with the customer call
him back and let him know that everything is in place and
that if he is satisfied with that resolution. Now thats's
what is excellent Customer Service.
| Is This Answer Correct ? | 4 Yes | 0 No |
Post New Answer View All Answers
What according to you is a job like at a call center?
what is the address of allahabad bank durg ?
Information about charterd bank.
Hello every one Sex with coworker or colleague is it good or bad ?
Hi Friends, Can anyone send me a Six Sigma question bank with answers on my email id : apexin2009@gmail.com. I am a quality manager in a Mulitnational Company. I have to design a question paper for my already trained green belts and black belts. I had a great knowledge base on six sigma at my home pc but since the mother board has gone bad and it has gobe for repair, I am not able to design a question paper. Please send me a question bank if anyone of you has it. I know that these things are really valuable but I would be highly obliged if you can do this favour. I would look forward to a long professional relationship with that individual. Thanks
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
women in politics
Why you left your previous company or why you want top leave your current company.
I like to perform well in pick and speek round what are the tips?
What is your experience in Client Management ? Types of Client Interaction ?
what are some aspects of your present or most recent position that you like?
Where have you worked before? : bpo
hi, could u tell me how to sell a pen in hindi
Sell me this house without a roof
How to deal with the customer having a language barrier?
