Answer Posted / ashish negi

1. should match our objectives

2. should have wide scope for growth

3. company should provide good facility to his employee i.e.
cab, insurance...etc.

How do you deal with the question you don’t know the answer that customer asked?

799

---

name useful online tools that can be used for better customer service

742

---

what is the importance of quality and quality analyst in call center

3416

---

Why do you want to become a Quality Analysist and what will be your profile in this position?

2952

---

How long did you travel to get here in our office?

1496

---

---

What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?

3040

---

How do you handle an irate customer?

1461

---

why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?

1862

---

How to deal with the customer having a language barrier?

884

---

I am working in pharma company from last 15 years and my age is 36 years now i want to join BPO can i join ?

1730

---

1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.

1936

---

speak an minute where u reside

1975

---

hi, could u tell me how to sell a pen in hindi

1386

---

Why you want to change the job line (i.e. Secretary to Back-ed-process

1985

---

hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me

3620

---