what is B.P.O ?

Answer Posted / sunil sharma

B.P.O. Means Business Process Outsourcing
which deals with CRM ( Customer relationship management.).
IN the BPO call are made & receive. It can be inbound or
outbond. it is just like a helpdesk where customer query
are solve. It is basicly link between the cusomtomer & its
company..

Is This Answer Correct ?    7 Yes 2 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

What would you do if the customer says that it took you long to resolve an issue?

812


how you spend your yestarday

2139


I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.

2220


Tell me your mother daily routine

1349


How the analysis of departed customer help your organization?

719






Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.

1877


What is the procedure of Recruting done by BPO and what is the basic salary paid to the fresher ?

1724


when should I apply again for the interview in GENPACT, UHG, EXL AND METLIFE BPO?

2966


What are your greatest achievements so far?

1431


What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

1858


If you had enough money to retire right now, would you? : bpo

782


I have a Merchant Account in the United States and I am seeking a Call Center to team up with, for the processing of all service or product related. Please advise with information?

1904


6. When a customer has a problem, shows a sincere interest in solving it

1945


Speak on your unforgettable or memorable day for two minutes?

2410


women in politics

2006