what is B.P.O ?
- 22 Answers
- 49427 Views
- BPO, Convergys, HCL, IBM, Mphasis, TATA, Tata Business Support Services TBSS, Wipro, I also Faced
- E-Mail Answers
Answer Posted / manoj mishra
Call centre deals with IT busines.
B.P.O. Means Business Process Outsourcing
which deals with Customer relationship management.
IN the BPO call are made & receive.
It is basicly link between the cusomtomer & its
company..Main motive is customer satisfaction....
| Is This Answer Correct ? | 7 Yes | 3 No |
Post New Answer View All Answers
How is Absenteesim Calculated ?
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
How to deal with the difficult customer?
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.
please describe your daily routine of your mom
minimum how many years of experience your company wants
What is more important to you money or success?
What will be the Salary of a fresher in Dell company for non-voice process?
If you were given a chance to talk to the president what would you like to ask and why?
do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview
why you leave teaching? and why you want to join BPO?
Discribe Banglore?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
