Sales order is created 1st November for 200 tooth pastes 100
brushes free of goods(2+1 free goods).At the time of
delivery on 15th November you have shortage of brushes by
40. offer closed on 15th November . How do you solve in this
scenario?
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Answer Posted / eldi
Both Ans 1 and 3 are right, but this situation requires a
business decision. Ans 1 is creative and will make the
customer happy, but could require specific authorization
because there is a reduction in cash inflow. Ans 3 is
realistic, but it reflects on the company image (making
promises and not keeping them).
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