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hey.. what do you know about HSBC??
What is technical voice process job in BPO? Please give answer in details. What type of work i have to do?
I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?
How do you deal with the question you don’t know the answer that customer asked?
please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks
what is the key aspect that helps improve customer service?
What are the job activities you have to maintain in bpo? : bpo
why i configer to power mangemant?
why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?
How Did you spent you're last Night?
What are the question being asked by HSBC???
Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
speak about your collage days for five minutes
How can we control attrition and reduce shrinkage
If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?