why communication skills are necessary?

Answer Posted / rajguru

Communication is primary skill, especially for the service
centre industries like BPO. Treating customers with
courtesy,assertiveness,listening to the customeretc....all
are compnenets of the skill...which is critical to
business's success to retain and delight the customers.

Is This Answer Correct ?    7 Yes 4 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

what i will tell if they ask what is your salary expectation for a fresher?

1930


How long do you want go work here?

1782


if customer's credit has misused Rs.30000. Write a email to customer.

2422


HOW you spend the last day? how you spend the last Birthday.

1791


what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?

9436






Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?

3497


I am working in pharma company from last 15 years and my age is 36 years now i want to join BPO can i join ?

1736


What do you know about bpo? : bpo

759


what techniques and tools do you use to be organized?

1900


Had you thought of leaving your present position before? If yes, what do you think held you there

2375


What is Smart Work and Hard Work ?

1931


2. The physical facilities are visually appealing

2396


Why are like to work in my company?

2132


tel me sumdin abt indian culture?

2577


problems and consequences of bpo ?

9487