u posted a bug with screenshots and steps to reproduce but
still the developer is not accepting this is a bug. in dev
system it is not reporducing . how u'll convince he
developer? (if the developer is in india or onsite(give the
answer for both the cases)

Answer Posted / hemal

I totally agree with the solution provided by Rajasundar.
If the developer, inspite of all these, is not convinced,
the last option is to escalate. Put the bug on hold. First
involve the seniors (Test Lead/Test Manager). And as a last
resort involve Business Analyst/Customer to decide whether
this actually is a defect or not.

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