what is inbound and outbound
Answer Posted / diana kapadia
inbound- It is a process where customer calls us for his
query regarding company's product.
outbound- It is a process where we calls our customer for
the new company's product.
Is This Answer Correct ? | 9 Yes | 6 No |
Post New Answer View All Answers
tell about most momerable movement
Tell me about Job responsibilities
Bangalore traffic
How can you get responsive customer feedback?
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
Why do you want to join Virtual Command Centre (Work Force Management)
Describe the assessment room ? What did u heard or watched recently?
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
how you spend your yestarday
What was the difficult days in your life ? please elaborate
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
Hey frens! I want to work in call centre as fresher; as such these days I could not find any advertisement for international call centre and I am planning to go through the guides of consultant. Would it do?
Which one do you think –web or voice- suits your qualifications better? : bpo
How do you measure good customer service?
HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance