I want to know about the interview pattern for selection
process in BPO & call center
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Answer Posted / rahul
1.Introduction round.
2.written test.
3.voice n accent round.
4.oral assessment round.
5.HR round
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First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done
What was your reason for leaving?
How would you describe your personality?
CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.
What do you know about us?
what kind of questions based on computer may be asked in an interview in BPO's?
Why do you want to be a trainer?
If our call center is involved in activities that bend many laws, would you work with us?
Can you explain the color red to a blind person?
Are you willing to relocate/travel?
I have,on an average spent 2.5 years in every company that I have worked for. Only this time I am planing to move out in 6 months. I am being asked the same question in every interview, as to why I am leaving so soon. I cant tell them that I do not like the current company that I am working for. What is the best answer that I can possibly give? I am being judged for stability wihch is not true in my case
How do you prioritize the most important things over the least one?
Process conducted for mortgage process for both fresher's n experienced .
What is inbound and outbound call centers?
