Answer Posted / bspkumar

BPO:business process outsourcing

BPO companies work is to doing the work or service to
another company which is outsorcing the work or service from
that BPO.

Ex:
bank of america is outsourcing his HR functions from Exult,
one of the leading Human Resources BPO vendors.

BPO is often divided into two categories:

back office outsourcing, which includes internal business
functions such as billing or purchasing, and

front office outsourcing, which includes customer-related
services such as marketing or tech support.

is it ok to say that i am doing mba as wanted to increase the weightage on my profile?

2651

---

First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?

4709

---

What are advatages and disadvatages of BPO job?

2404

---

please mail me the questions which are asked at the time of interviews in the call center

2725

---

Have you ever committed a mistake at work?

3539

---

What will be your approach to improve customer service?

1292

---

How would you relate your key competencies to this position?

13933

---

I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?

2522

---

explain 3 years gap in your employ history?

2363

---

i am 10 pass with cbse board can i get a job in call center

5920

---

How do you describe your management style?

1856

---

how to give your interoduction ,what are the necessayr thing which about we talk .

3051

---

For which process u are coming... I'm bpo like convergys

2009

---

What have you done to promote great customer service?

2593

---

Why do you want to join Virtual Command Centre (Work Force Management)

3812

---