How can you turn down a request from a valued client?

876

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What are the important things you need to take care of implementing a crm solution to your business?

732

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Why do you want to work in a call center?

773

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What would you do if the customer says that it took you long to resolve an issue?

813

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Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

955

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How can you get responsive customer feedback?

698

---

What if the customer is not happy with your answer or solution?

958

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What is backend?

771

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Why did you leave your last position?

758

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How the analysis of departed customer help your organization?

719

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How to deal with customers who deny paying for service/product?

739

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What is the difference between a bpo and a call center?

757

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What is near shore outsourcing?

729

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How to deal with abusive/slang using customer?

768

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What are the key attributes of a call center executive?

691

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