Describe briefly about the CRM Software ?
- 1 Answers
- 771 Views
- I also Faced
- E-Mail Answers
Answer / siva_krishna
Sales Force Automation
o Contact management
Contact management software stores, tracks and manages contacts, leads of an enterprise.
o Lead management
Enterprise Lead management software enables an organization to manage, track and forecast sales leads. Also helps understand and improve conversion rates.
eCRM or Web based CRM
o Self Service CRM
Self service CRM (eCRM) software Enables web based customer interaction, automation of email, call logs, web site analytics, campaign management.
o Survey Management Software
Survey Software automates an enterprise's Electronic Surveys, Polls, Questionnaires and enables understand customer preferences.
Customer Service
o Call Center Software
o Help Desk Software
Partner Relationship Management
o Contract Management Software
Contract Management Software enables an enterprise to create, track and manage partnerships, contracts, agreements.
Example: Upside Software, Accruent Software, diCarta, I-Many.
o Distribution management Software
| Is This Answer Correct ? | 0 Yes | 0 No |
how we do businees patner enhancing in sap crm wht is the diff between b.p role and customer master
What information can a CRM projects collect ?
What is the procedure to create extension table to an interface table in Siebel?
what is the crm workflow
explain CRM Software Sales Force Automation
Describe briefly about the CRM Software and its various features ?
What is the result of not creating the employee in the database whereas the employee exists in Siebel application ?
can we execute a campaign simultaneously for 2 target groups?
)How we can create a master group in segment builder? 2) What are the possible options in post processing of target group? 3)How can u create global target group for product proposal?
1)on which platform, campaign automation functionality can be activated?
How we can convert warnings in to error message in img?
Differentiate between an organization and division in Siebel?
SAP 
