I have defined the system options,Receivable activity for
REFUND in AR.And now i am getting fallowing error while
creating REFUND in Receipt.
---------An unexpected error -6502 has occurred.
An alert has been sent to the system administrator.
ORA-01403 no data found---------
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Answer / rajasree
STEPS FOR REFUND:
1. Define REFUND in RECEIVABLES ACTIVITY.
2. Under system options, click on MISCELLANEOUS tab and
mention the minimum refund amount. save and close.
3.Define approval limits for refund.
SETUP:TRANSACTION:APPROVAL LIMITS
Document type: Refund
fill all the required fields and mention minimum and maximum
amounts for refund according to the requirement.
4.Go to transaction source and query for standard
invoice,CHECK FOR,
RECEIPT HANDLING FOR CREDITS: REFUND. SAVE AND CLOSE.
5. ENTER A STANDARD INVOICE TRANSACTION.
6.GO TO RECEIPTS AND APPLY THE AMT(i.e total amount-refund
amount)
7.Go to remittances and remit the amount.
8.Go to the receipt and query the abv receipt, the refund
amount will be shown as unapplied and then refund the
amount.
NOTE: Refund can be done only when the receipt amount is
remitted.
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Answer / rajkumar.peddi
And also there should be a valid Unapplied amount for that
Receipt. If you do not have any un-applied amount or if it
is zero, you can refund as the whole Receipt amount has
been applied to an Invoice.
Hope this works fine.
Thanks & Regards,
Rajkumar Peddi
rajkumar.peddi@gmail.com
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