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Have you handled SR and worked with Oracle for resolution of
issues? If yes, how do you assign the priority while raising a
SR?
- 1 Answers
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- Oracle, I also Faced
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Answer / neha
Priority of an SR is decided by the answer of three
questions asked while raising an SR these questions are
about the impact of the issue on the customers and
environment
| Is This Answer Correct ? | 2 Yes | 1 No |
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