A vendor/contractor?s performance against service level
agreements must be evaluated by the:
A. customer.
B. contractor.
C. third-party.
D. contractor?s management.
Answer / guest
Answer: A
Only the customer should evaluate the supplier?s performance
in a service level agreement (SLA). This makes the customer
confident of the service provided by the supplier. However,
the decision of what to measure must be decided by the
customer and the supplier.
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Which of the following types of firewalls would BEST protect a network from an Internet attack? A. Screened subnet firewall B. Application filtering gateway C. Packet filtering router D. Circuit-level gateway
An IT steering committee would MOST likely perform which of the following functions? A. Placement of a purchase order with the approved IT vendor B. Installation of systems software and application software C. Provide liaison between IT department and user department D. Interview staff for the IT department
Which of the following is a benefit of using callback devices? A. Provide an audit trail B. Can be used in a switchboard environment C. Permit unlimited user mobility D. Allow call forwarding
Which of the following would be the LEAST helpful in restoring service from an incident currently underway? A. Developing a database repository of past incidents and actions to facilitate future corrective actions B. Declaring the incident, which not only helps to carry out corrective measures, but also improves the awareness level C. Developing a detailed operations plan that outlines specific actions to be taken to recover from an incident D. Establishing multidisciplinary teams consisting of executive management, security staff, information systems staff, legal counsel, public relations, etc., to carry out the response.
The feature of a digital signature that ensures the sender cannot later deny generating and sending the message is: A. data integrity. B. authentication. C. nonrepudiation. D. replay protection.
As part of the business continuity planning process, which of the following should be identified FIRST in the business impact analysis (BIA)? A. Organizational risks, such as single point-of-failure and infrastructure risk B. Threats to critical business processes C. Critical business processes for ascertaining the priority for recovery D. Resources required for resumption of business
A distinction that can be made between compliance testing and substantive testing is that compliance testing tests: A. details, while substantive testing tests procedures. B. controls, while substantive testing tests details. C. plans, while substantive testing tests procedures. D. for regulatory requirements, while substantive testing tests validations.
An existing system is being extensively enhanced by extracting and reusing design and program components. This is an example of: A. reverse engineering. B. prototyping. C. software reuse. D. reengineering.
Which of the following is critical to the selection and acquisition of the correct operating system software? A. Competitive bids B. User department approval C. Hardware-configuration analysis D. Purchasing department approval
The phases and deliverables of a systems development life cycle (SDLC) project should be determined: A. during the initial planning stages of the project. B. after early planning has been completed, but before work has begun. C. through out the work stages based on risks and exposures. D. only after all risks and exposures have been identified and the IS auditor has recommended appropriate controls.
A company disposing of personal computers that once were used to store confidential data should first: A. demagnetize the hard disk. B. low-level format the hard disk. C. delete all data contained on the hard disk. D. defragment the data contained on the hard disk.
When developing a risk-based audit strategy, an IS auditor should conduct a risk assessment to ensure that: