A network diagnostic tool that monitors and records network
information is a/an:
A. online monitor.
B. downtime report.
C. help desk report.
D. protocol analyzer.
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Answer: D
Protocol analyzers are network diagnostic tools that monitor
and record network information from packets traveling in the
link to which the analyzer is attached. Online monitors
(choice A) measure telecommunications transmissions and
determine whether transmissions were accurate and complete.
Downtime reports (choice B) track the availability of
telecommunication lines and circuits. Help desk reports
(choice C) are prepared by the help desk, which is staffed
or supported by IS technical support personnel trained to
handle problems occurring during the course of IS operations.
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