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IntelNet Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

What are your KPI’S / KRA's ?

 1522

What are the challenges have you face as a Team Leader ?

 1 2142

What was your Service Level Agreement ( SLA) Ratio :-

 1322

Define Customer Service & Why is Customer Service important ?

 1588

What is your experience in Client Management ? Types of Client Interaction ?

 1427

How will you manage agents who are more tenured in the organisation and are elder to you ?

 1711

How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?

 1297

What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?

 1342

What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?

 1607

What are your Strengths & What are your Weaknesses ?

 1476

What are the steps you follow when you appraise an advisor ?

 1478

Do you have exposure to Quartile management ?

 1670

Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

 2001

How is AHT calculated & How will you reduce AHT

 1315

hi, could u tell me how to sell a pen in hindi

 1394

Post New IntelNet Call Centre AllOther Interview Questions


IntelNet Call Centre AllOther Interview Questions


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How do I change the format of a table in word?

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Some images look different when synced to the device and read programmaticaly. Do decoders change these?

489

Which is the best QTP training institute in Delhi/NCR region and what is the approximate fee for QTP course (Basics and Advanced)

1383

Where is mail stored in windows 10?

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What is ear file?

541

How to generate ejb stubs in eclipse?

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What is the purpose of Socket.readyState atribute of WebSocket?

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Can you name few of the platforms for developing the blockchain applications?

1

What are sessions in php. How to read, write and delete session in cakephp?

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what is lognormal distribution in the context to insurance?

722