what is the difference between technical support and
customer care in call center
- 5 Answers
- 32741 Views
- Genpact, IBM, I also Faced
- E-Mail Answers
Answer Posted / gayathri
the techi suport mainly deals with hardware problems .and
customer care mainly deals with solving the quries of the
customers which maybe like product
billing,banking,insurance.
| Is This Answer Correct ? | 67 Yes | 5 No |
Post New Answer View All Answers
Which place most you like and why?
What is your favorite food tell me how it's being prepared?
which thing is most necessary for international cal center? how can i improve my voice and accent ?
tell me something about data analyst
speak about mumbai for 5 min
ur fav songs & y so?
What do you know about us?
tell me about your your marvelous day that you have spent till now
What is your edge among others who are applying here?
hi guys in intelent global service comp they asking basic question onli, for nonvoice 4 rounds its very easy
If you were given a chance to talk to the president what would you like to ask and why?
Do you have exposure to Quartile management ?
Hi, I'm Abhishek from Kolkata, I want to know from this forum, is there any openning in BPO Non-Voice Process in Kolkata, so that I can get the opportunity to engage myself in the BPO Non-Voice Sector. If any body has any news about the openning in non-voice sector in Kolkata, pls. help me out, i'm searching for a job right now.
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
which type questions ask me in call centerin tatasky?
