What is difference between call centre and bpo

Answer Posted / naresh

The difference between call centre and bpo are
1.callcentre is a to recieve the call from customers is
knowns as "Inbond".
2.To making the call to customers and any business to sale
the product and to service the problem call the "Outbond"

Bpo : It is nothing but Business Process and Out sourcing
it is the difference between callcentre and bpo
thanku from
Naresh.a

Is This Answer Correct ?    76 Yes 53 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

tell about tirupathi

1562


What is technical voice process job in BPO? Please give answer in details. What type of work i have to do?

1784


i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz

1869


3. Employees at appear professionally dressed

2310


Arrange The Letters In 4 Words forming a meaningful sentence- Y,S,S,R,O,I,F,L,U,M,E,I?

2740






What do you consider as an important aspect of a successful call center?

740


What would you do if the customer says that it took you long to resolve an issue?

780


Tell me something about any ur tour?How u enjoy in that tour tell briefly?

2334


speak about your collage days for five minutes

2806


Tell me about Job responsibilities

1762


Why you want to change the job line (i.e. Secretary to Back-ed-process

1951


How good are you with computer skills? : bpo

800


what is the four different use of bricks accept the construction and building?

1821


What are the responsibilities of administrative officer in some educational institutions

1450


wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

2521