Interested to Buy Any Domain ? << Click Here >> for more details...
What is difference between call centre and bpo
- 12 Answers
- 81930 Views
- Go4customer, Serco, I also Faced
- E-Mail Answers
Answer Posted / naresh
The difference between call centre and bpo are
1.callcentre is a to recieve the call from customers is
knowns as "Inbond".
2.To making the call to customers and any business to sale
the product and to service the problem call the "Outbond"
Bpo : It is nothing but Business Process and Out sourcing
it is the difference between callcentre and bpo
thanku from
Naresh.a
| Is This Answer Correct ? | 76 Yes | 53 No |
Post New Answer View All Answers
Why do you consider yourself suitable for administration position?
What was your biggest mistake?
What’s your area of opportunity?
What is your experience in Client Management ? Types of Client Interaction ?
2. The physical facilities are visually appealing
Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.
How do you describe your management style?
What problem did you encounter and how did you overcome them?
What do you know about bpo? : bpo
Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
How to deal with the difficult customer?
Why you want to change the job line (i.e. Secretary to Back-ed-process
what i will tell if they ask what is your salary expectation for a fresher?
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
