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Answer Posted / tariq
to be vivid, a Call Center is a remote customer care
service provider, which actually is working for the company
located somewhere offshore and providing the services to
that company's customers virtually.
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1. Has modern looking equipment
Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
How to improve the KRA and KPI and better coaching
hey.. what do you know about HSBC??
Will you be comfortable handling customers on the phone? : bpo
what are the advantages of crm ?
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
What do you know about the centre/company/role?
Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case...
is computer knowledge is must to work for bpos????????//
How would you manage your accommodation?
Did you learn anything new recently which can be helpful to bpo’s? : bpo
what is semi technical process?
why dell only ?,
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
