why do you choose this company?
Answer Posted / himanshu sharma
prospects for learning and explore my knowledge and skills
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How to deal with abusive/slang using customer?
Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
What are the critical attributes of a customer service representative?
Technical like c,c++,Telecommunication
Discuss the most stressful situation you came across in your previous job.
which one do u prefer idly vs pizza why ?
why was the inbond process of vodafone
Give me a specific example of a time when you had to conform to a policy with which you did not agree.
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?
How can you resolve the problem to customer’s satisfaction?
why telecom fraud happening in india??
How would you handle negative feedback from angry clients?
5. When promises to do something by a certain time, they do so
what's ur financial needs? how to face a furious customer? do you know how to motivate other?