Golgappa.net | Golgappa.org | BagIndia.net | BodyIndia.Com | CabIndia.net | CarsBikes.net | CarsBikes.org | CashIndia.net | ConsumerIndia.net | CookingIndia.net | DataIndia.net | DealIndia.net | EmailIndia.net | FirstTablet.com | FirstTourist.com | ForsaleIndia.net | IndiaBody.Com | IndiaCab.net | IndiaCash.net | IndiaModel.net | KidForum.net | OfficeIndia.net | PaysIndia.com | RestaurantIndia.net | RestaurantsIndia.net | SaleForum.net | SellForum.net | SoldIndia.com | StarIndia.net | TomatoCab.com | TomatoCabs.com | TownIndia.com
Interested to Buy Any Domain ? << Click Here >> for more details...

What is SHRINKAGE and ATTRITION..?
If anyone knows please let me know..!

Answer Posted / raj

Attrition % = No. of attrites for the period / Average headcount for the period X 100

Period could be month, quarter, semi-annual, annual, etc;

For example, let us assume we calculate attrition for the month;

Opening headcount = 100

Attrites = 5

Closing headcount = 100-5 = 95

Hence, average headcount = ((100+95)/2) = 97.5

= ((5/97.5)*100) = 5.13%

Attrition % = 5.13%

Is This Answer Correct ?    9 Yes 0 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance

2336


Define Customer Service & Why is Customer Service important ?

2136


Name the factors you need to take into consideration before conducting a survey for customer service satisfaction

1445


what were u doing some many years after doing graduation?

2493


How long did you travel to get here in our office?

2029


what is the job description of us it recruiter?

2835


explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!

2476


How would you manage your accommodation?

4713


8. Provide their services at the time they promise to do so

2270


Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?

2047


Three reasons why you want to join just dial

8481


how to convince customer to buy your product on phone

2918


What is voice process

2998


why animal cells are not totipotent like plant cell?

4148


I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.

2239