Answer Posted / jon

In ITIL terms an incident is a loss or reduction in service to the customer. This could be that the service isn't working or can't be accessed, has done something wrong or is not performing to the agreed specification.

A defect (or 'problem' in ITIL) is the underlying cause of an incident.

For example if my website crashes whenever a particular page is called then this is a defect (or problem). Each instance of this happening is an incident.

What is Web testing & which action we take at the time of Web Testing?

1992

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Iam new to testing field and i put lot of experiences so i want to get prepared for the interview in all the ways both in manual and Automation can any one help me how to answer there questions in real time. also can anyone send the top questions and answers to me plz its urget u can mail me at vaisu72@yahoo.com

1987

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Manual and automation how do they help in bringing out quality product? Explain?

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Need to know about Quality Center in brief

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define risk management system with example ?

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What’s the difference between verification and validation in testing?

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explain fish model in detail?

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Scenario-based testing Option 1 concentrates on actor and software interaction Option 2 misses errors in specifications Option 3 misses errors in subsystem interactions Option 4 Both 1 abd 2

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How can you define state tanstion testing aswell decesion testing with examples.how you can differ them too??

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9.Data – driver automation typically includes?

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What is the difference between pilot and beta testing?

1254

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What is white box testing?

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In how many ways you perform batchtesting ?

2030

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how will we change the server system time?

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is it not possible to automate full project??what r the parts in project that cant be automated(tht has to be done manually)?

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