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What is SHRINKAGE and ATTRITION..?
If anyone knows please let me know..!

Answer Posted / sandeep thakur

Attrition Formula

Example
OHC = 50
CHC = 45
Attrition = 5

opening count+closing count
50+45 =95
sum/2
95/2= 47.5
number Of Attired Agent/47.5
5/47.5=11%


 

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