There is a defect leekage to production environment after
release. How to convince the client and what has to be done to
retain the client

Answer Posted / wasim

If defect is not major and can be fix in a minute then we
can ask Dev team to go for Hot fixing but if it was a major
bug then you can explain the defect to the client and say
them we are already working on it and you will get this
functionality appropriately working in the next release.

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