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Can you cancel the invoice? If yes, explain?

Question Posted / bismaya sahoo

Answer Posted / bismaya sahoo

If the invoice is paid and reconciled then we cannot cancel
the invoice directly from the invoice work bench.
Steps:
1. Unreconcile the invoice:
2. Void the payment
3. Invoice work bench go to Action and cancel the Invoice

If prepayment is applied to the invoice then we have to
unapply the prepayment and then cancel the invoice.

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