What is SHRINKAGE and ATTRITION..?
If anyone knows please let me know..!

Answer Posted / level 1 manager certification

Shrinkage = WO+PL+UL/Total Staff

Eg: Total Staff is 15
Scheduled is 12
Week OFF is 2
Planned Leave is 1
Unplanned Leave is 1
Then Shrinkage = (2+1+1)
------- *100 = 26.6%
15
Attrition % = Total No, of people attrited
------------------------------ *100
(Open Head Count + Closed Head Count)
-----------------------------------
2

Total No of people Resigned + Absconding + Terminated =
Attrition

Is This Answer Correct ?    19 Yes 21 No



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