Answer Posted / sunil kumar u

I started working as customer care executive after
completing intermediate. I got an overall experience of 4
years i learned to work understanding when to give
importance to task, human and hidden factors. I learned
what's great contact standard and i believe that what i have
learned can be applied for the success of the company and
will enable me to enhance my prospectus. What else you need
if you got the opportunity to work with Genpact that too for
Google.

I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help

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what expectations do you have by own skills?

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how does your home town differs from hyderabad speak it for three minutes

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What is a virtual call center?

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what is stub zones and what thair work

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Do you know the procedures which should be followed while talking to a customer?

1239

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What is right age of hacking(from dt.of casting) on concrte surface for plaster work.

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How do you ensure that your departments goals are in line with the overall company goals?

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please mail me the questions which are asked at the time of interviews in the call center

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give me some examples of where you have had a non satisfied customer and how did you handle it

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wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

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How can you relate your previous job to this job? How can you relate your degree to this job?

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How would you handle negative feedback from angry clients?

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Explain about bpo & how it works? : bpo

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What steps will you take to deal with an unsatisfied customer?

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