Answer Posted / sridhar

A call center is place where customer and other telephone
calls are handled by an organization,a call center has the
ability to handle a considerable volume of calls at the same
time, to screen calls and forward them to someone qualified
to handle them, and to log calls. Call centers are used by
mail-order catalog organizations, telemarketing companies,
computer product help desks, and any large organization that
uses the telephone to sell or service products and services..

Adding to the above, a call center can be inbound (as in the
example above) or outbound.

Inbound call centers are typically used for answering
queries, booking tickets etc.

Outbound call centers are those where the calls are made by
the call center operators - typically they solicit busines

Give me a instance when a customer appreciate your service.

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in wat manner we shud describe a topic,i wanna know the well mannered step by step answer,plz any one help me outa this

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What is area of interest?

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How long did you travel to get here in our office?

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Where did you travelled last time

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How can you get responsive customer feedback?

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What are an inbound call center and an outbound call center? What is the difference between the two?

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Do you think that you’ll like this job?

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What makes you stay here for longer years?

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What is technical voice process job in BPO? Please give answer in details. What type of work i have to do?

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what is difference between WEP & WPA-PSK

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tell us about a time when u failed to meet a deadline.

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How to deal with customers who deny paying for service/product?

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If you have a superpower what would like to do for one day at work and why?

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Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?

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